Effective Date: June 10, 2026
At SBMart.us, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains our shipping procedures, delivery timelines, processing times, shipping charges, and important information regarding order fulfillment.
Our goal is to provide a reliable shipping experience for customers throughout the United States.
About SBMart.us
SBMart.us is a trusted United States-based ecommerce retailer offering quality gadgets, electronics, accessories, home essentials, and consumer products through our online store and physical retail location.
Business Address:
231 Utica Ave, Brooklyn, NY 11213, United States
Phone:
+1 (417) 412-0647
+1 (307) 357-7230
Email:
info@sbmart.us
support@sbmart.us
Shipping Coverage
SBMart.us currently ships products exclusively within the United States.
At this time, we do not offer international shipping.
Orders with shipping addresses outside the United States may be canceled or rejected.
Order Processing Time
Most orders are processed within 1–3 business days after payment confirmation.
Processing time may vary depending on:
- Product availability
- Order volume
- Payment verification
- Holidays and weekends
- Special promotions
Orders are not processed, shipped, or delivered on federal holidays.
Shipping Timeframes
Estimated delivery times within the United States:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–5 Business Days |
| Priority Shipping | 1–3 Business Days |
Delivery estimates are provided for informational purposes only and are not guaranteed.
Shipping Costs
Shipping costs are calculated during checkout based on:
- Delivery location
- Package weight
- Product dimensions
- Selected shipping method
Any applicable shipping fees will be displayed before you complete your purchase.
From time to time, SBMart.us may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive:
- Shipping Confirmation Email
- Tracking Number
- Carrier Information
- Delivery Status Updates
Tracking information may take up to 24 hours to become active after shipment.
Shipping Carriers
SBMart.us partners with trusted shipping carriers, which may include:
- USPS
- UPS
- FedEx
- DHL eCommerce
- Other approved logistics providers
Carrier selection may vary depending on location and shipping service availability.
Delivery Delays
While we strive to deliver orders on time, certain factors may cause delays beyond our control, including:
- Severe weather conditions
- Natural disasters
- Carrier disruptions
- Public holidays
- High seasonal demand
- Incorrect shipping information
SBMart.us is not responsible for carrier-related delays once an order has been handed over to the shipping provider.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If incorrect information is submitted, delays or failed deliveries may occur.
SBMart.us is not responsible for orders delivered to incorrectly provided addresses.
If you notice an error in your shipping information, please contact us immediately before your order is shipped.
Lost or Missing Packages
If your package appears lost, delayed, or marked as delivered but cannot be located:
- Check tracking information.
- Contact the shipping carrier.
- Verify the delivery address.
- Contact SBMart.us support.
We will assist in investigating the issue and work with the carrier to reach a resolution whenever possible.
Damaged Shipments
If your order arrives damaged:
- Contact us within 7 days of delivery.
- Provide photographs of the product and packaging.
- Include your order number and a description of the issue.
We will review the claim and determine eligibility for replacement, exchange, or refund.
Multiple Shipments
For inventory and logistics reasons, some orders may be shipped in multiple packages.
If this occurs:
- You will receive separate tracking updates.
- Additional shipments will not incur extra shipping charges unless disclosed during checkout.
Undeliverable Packages
Packages may be returned to us if:
- The address is invalid.
- Delivery attempts are unsuccessful.
- The package is refused.
- The recipient is unavailable according to carrier requirements.
Additional shipping charges may apply for reshipment requests.
Shipping Restrictions
Certain products may have shipping limitations due to:
- Carrier regulations
- Product characteristics
- State-specific restrictions
- Safety requirements
Any applicable restrictions will be communicated during the ordering process.
Order Changes and Cancellations
If you need to modify or cancel an order, please contact us immediately.
Once an order enters processing or shipment status, modifications may not be possible.
Approved cancellations may be subject to our Payment Policy and Return & Refund Policy.
Delivery Responsibility
Ownership and responsibility for products transfer to the customer once the order has been delivered to the shipping address provided during checkout.
Customers should ensure a secure delivery location is available to receive shipments.
United States Customers Only
SBMart.us currently serves customers exclusively within the United States.
All shipping services, delivery estimates, and shipping policies apply only to U.S. destinations.
Policy Updates
We reserve the right to update this Shipping Policy at any time.
Changes will become effective immediately upon posting to this page unless otherwise stated.
Contact Us
If you have questions about shipping, delivery status, tracking information, or order fulfillment, please contact us:
SBMart.us
Address:
231 Utica Ave, Brooklyn, NY 11213, United States
Phone:
+1 (417) 412-0647
+1 (307) 357-7230
Email:
info@sbmart.us
support@sbmart.us
Thank you for choosing SBMart.us. We are dedicated to providing fast, reliable, and secure shipping services for customers throughout the United States.
